Use of Information
The only information we collect is that which you provide whilst completing a transaction on the site.
The information collected may include but not limited to:-
1. Date of birth.
2. Contact information including email addresses postal addresses telephone numbers.
3. Financial information including credit/debit card information.
4. Name and address of your optician.
5. Any scanned information you send to us.
6. Traffic recordings, weblog data and location data.
Please note that the above is not an exhaustive list.
Automatic collection of information includes but is not limited to:-
1. IP address
2. Device type
3. Web browser type and version.
5. A list of referral sites, your activity and exit target site.
6. Any other resources you may access.
Please note that this is not an exhaustive list.
We may use your information to:-
1. Reply to and requests you make of us.
2. Notify changes to our services.
3. Collect market research information. These will not be offered to any third party.
Please note that this is not an exhaustive list.
The cookies we use are essential to the operation of the site by enabling you to log in to any secure areas of the site and use the shopping cart and billing services. They also allow us to assess how customers navigate the site which in turn then shows us how to improve the functionality to make the site as user friendly as possible. We only use those cookies necessary for the functionality in this respect.
You may delete or turn off cookies at any time although in doing so you may lose any information that improves the efficiency of our site in relation to your personal settings.
The rules regarding cookies have recently changed, and we have explained below how cookies are used on our website.
We collect information from your visit to our site. This information is only used to track browsing patterns and cannot be used to identify you personally. When we do collect personal information we will make it clear what it will be used for and what we intend to do with it.
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If you would like to opt out of Google Analytics tracking cookies across all websites visit http://tools.google.com/dlpage/gaoptout
We will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance to the Data Protection Act of Gibraltar 2004. Personal / sensitive information is deemed to be any information that identifies a living individual.
We will control the data you supply and we agree to collect and control this information in accordance with the Data Protection Act of Gibralter 2004 Our contact information can be found on the contact page of our website.Payment Service Providers
Payment Service Providers
We use third party service payment providers (PSP) to enable the processing of debit and credit card transactions on our behalf.
During the payment process, you may be transferred to pages hosted by the third party PSP in order to complete the processing of your payment. These PSPs are Payment Card Industry compliant and Data Security Standard complaint. The PSPs have sole responsibility as to the security of your transaction.
The PSP has full responsibility for the security of your transaction and data. The PSPs we use will not pass on or share any of your personal information with any individual or any other organisation unless instructed by law.
Disclosure of Information
We may disclose your personal information to the following third parties:-
a. If some or all of our company assets are acquired by that third party. Personal data about our customers is considered as a company asset and therefore will be part of the assets sold.
b. If we sell or buy any business or assets. We may disclose yoru information to that third party.
c. If we are instructed by an authorised representative of the law to do so. This may be for fraud prevention purposes for instance.
We will not be held responsible for any breach of security unless this is due to our negligence.
Links on this website
We accept no responsibility for content on web sites linked to from this site. Please let us know of any issues and we will immediately remove any external links from this site.
You have the right to ask us not to process your personal data to use for marketing purposes. If we intend to use your data for marketing purposes, such as a newsletter, we will ask for your consent first.
Our Contact Details